Defined Support Period


DYMO offers a complete range of products for the office, warehouse, worksite, home and even the classroom. From simple embossers, manual label makers and desktop products to industrial portables, computer-connected products, and cutting-edge software and online service, DYMO is here to simplify your tasks while helping you look more professional.


Product Security Update Support

DYMO devices conform to The Product Security and Telecommunications Infrastructure Regulations 2023, we do our best to provide continuous security updates for our IoT products. The security updates generally include the latest security patches, security vulnerability fixes, and other security improvements. We will maintain the security updates for at least 5 years from the launch day of certain device models.

The support period will not be shortened after publication. If the defined support period is extended, we will update the lists below as soon as possible to help you check whether your device can still receive security updates.

Product list

Product name Type designation Launch Date End date of security update support
Label Printer LabelWriter 550 Turbo September, 2021 October 31, 2026
Label Printer LabelWriter 5XL September, 2021 October 31, 2026

Software List

Software Name Launch Date End date of security update support
DYMO Connect September, 2021 October 31, 2026

The security updates policies and devices are subject to change and will be reviewed on a regular basis.